“We truly find FASTER to be a superior product, and, while the WIN version is still more than adequately meeting our needs, we look forward to eventually migrating to the Web based version.
Most certainly, the service, data integration and user interface with the product are superior, and having been tasked with evaluating different FMIS systems, I have yet to find anything that even comes close to the superiority of FASTER.
Most importantly, your emphasis on investing in the customer support, technical expertise, and technological advancements was well thought out, and obviously more than paid off.
Fleet is a demanding business, but FASTER makes it so much easier. Thank you!“
Steven Taylor, Fleet Specialist, City of Greeley
“We truly find FASTER to be a superior product, and, while the WIN version is still more than adequately meeting our needs, we look forward to eventually migrating to the Web based version.
Most certainly, the service, data integration and user interface with the product are superior, and having been tasked with evaluating different FMIS systems, I have yet to find anything that even comes close to the superiority of FASTER.
Most importantly, your emphasis on investing in the customer support, technical expertise, and technological advancements was well thought out, and obviously more than paid off.
Fleet is a demanding business, but FASTER makes it so much easier. Thank you!“
Steven Taylor, Fleet Specialist, City of Greeley
The Professionals
Over 60% of FASTER‘s entire staff and 70% of our technical staff have been with us for more than 10-years. We built a company around the idea that offering the best-of-breed FMIS (fleet management information system) coupled with the best service in the industry would serve our customers best and result in long-term success as a company.
We are proud to say that this commitment to a high-quality, robust system combined with extraordinary service levels has resulted in growth that exceeded our expectations.
It is not a false boast to suggest that FASTER‘s team of talented and dedicated employees are likely the best you will find in the in FMIS space and perhaps among the best in the systems business.
Mission
Provide the best-of-breed fleet management solution, with phenomenal implementations and support.
Values
FASTER has a unique and successful niche in the software/systems world. We created a distinguished company which provides the best asset management system and service in our space. To achieve this, we have evolved a culture that is committed to these core values:
Integrity = Customer Trust & a Fun Culture.
The cultural policy requirement of acting with integrity for most people is a moral imperative. But it also worth expressing the cultural and business benefits. Staff acting with integrity results in:
- Fewer stressful customer problems which = A far more fun workplace.
- A culture where we can trust others to do what they’re supposed to do and what they say they will do = A greater opportunity to innovate. Many organizations waste their staff’s innovative talent fixing problems other staff create due to a lack of integrity.
- The enemy of innovation is a lack of follow-through. Great ideas often fail due to an inability to implement effectively.
The above provides insight into why integrity is so important. Below we share values that help us work and live with integrity.
Ben Franklin once wrote that it is a never-ending process of continual work to cultivate character (values).
- Honesty
- Internal honesty: the habit of reasoning honestly through opportunities and problems and not rationalizing
- Candor: honesty with others
- Integrity: doing what you agree you will do
- Being fully present and engaged
- Following process and procedure
- Humility: respect for others that manifests in an internal ability to recognize that without each other we cannot succeed
- Gratitude: actions and words that show humility and the valuing of others
- Tenacity: Commitment to overcome obstacles
- Financial discipline: alignment of our values and where we spend the company’s money
*The above values are excerpted from Radical Trust (NY: John Wiley & Sons, 2007) and Joe Healey’s content all rights are reserved)
Mission
Provide the best-of-breed fleet management solution, with phenomenal implementations and support.
Values
FASTER has a unique and successful niche in the software/systems world. We created a distinguished company which provides the best asset management system and service in our space. To achieve this, we have evolved a culture that is committed to these core values:
Integrity = Trust & a Fun culture.
The cultural policy requirement of acting with integrity for most people is a moral imperative. But it also worth expressing the business benefit. Staff acting with integrity results in:
- Fewer stressful customer problems which = A far more fun workplace.
- A culture where we can trust others to do what they’re supposed to do and what they say they will do = A greater opportunity to innovate. Many organizations waste their staff’s innovative talent fixing problems other staff create due to a lack of integrity.
- The enemy of innovation is a lack of follow-through. Great ideas often fail due to an inability to implement effectively.
The above provides insight into why integrity is so important. Below we share values that help us work and live with integrity.
Ben Franklin once wrote that it is a never-ending process of continual work to cultivate character (values). In that spirit, we ask that you not assume that you have mastered these. Please take time to review these and work to improve any areas below that need strengthening.
Maintaining a minimum standard with these values is key to continued employment and is a critical aspect of evaluations for raises and advancement. For each value listed below, the related behavior that is required of staff is explained:
- Honesty
- Internal honesty: the habit of reasoning honestly through opportunities and problems and not rationalizing
- Candor: honesty with others
- Integrity: doing what you agree you will do
- Be fully present and engaged during work hours
- Follow process and procedure
- Humility: respect for others that manifests in an internal ability to recognize that without each other we cannot succeed
- Gratitude: actions and words that show humility and the valuing of others
- Tenacity: deep reserves of energy and commitment to overcome obstacles
- Financial discipline: alignment of our values and where you spend the company’s money
*The above values are excerpted from Radical Trust (NY: John Wiley & Sons, 2007) and Joe Healey’s content all rights are reserved.