“… Of all the support teams
I have worked with, you guys are one of the best if not
the best…”
David Love, Systems Analyst, Information Technology, Murfreesboro, TN
Experienced Staff
Over 70% of FASTER’s Technical Staff have been with FASTER for more than 10 years.
99.5% of Customer Calls
get Immediate Access
We actually answer 99.5% of calls by the 3rd ring.
And because highly skilled Technical Staff answer
the phone, more than 90% of calls are one and done.
Experienced Staff
Over 70% of FASTER’s Technical Staff have been with FASTER for more than 10 years.
99.5% of Customer Calls
get Immediate Access
We actually answer 99.5% of calls by the 3rd ring.
And because highly skilled Technical Staff answer
the phone, more than 90% of calls are one and done.
Over 150 Years
of combined industry knowledge
Quality Implementations
FASTER’s superior and responsive technical support empowers greater utilization and ROI.
“Thank you all for everything you do every day! Having the
peace of mind
knowing that we can rely on FASTER at any time for any problem is very assuring. JOB WELL DONE!”
Leonard Boswell, Pima County Fleet Services
Over 150 Years
of combined industry knowledge
Quality Implementations
FASTER’s superior and responsive technical support empowers greater utilization and ROI.
“Thank you all for everything you do every day! Having the
peace of mind
knowing that we can rely on FASTER at any time for any problem is very assuring. JOB WELL DONE!”
Leonard Boswell, Pima County Fleet Services
Service your way
Customers can engage with FASTER technical support via phone, live remote link (such as GoToAssist) or email.
Dedicated Customer Website
Provides an abundance of information, tools, upcoming enhancements, etc.
Service your way
Customers can engage with FASTER technical support via phone, live remote link (such as GoToAssist) or email.
Dedicated Customer Website
Provides an abundance of information, tools, upcoming enhancements, etc.
Dedicated Customer File Share
Provides easy access to files.
On-site-visit
As a courtesy, a highly qualified Technical Support member travels to you for a visit once a year.
“I have yet to find anything that even comes close to the
superiority of FASTER.
Most importantly, your emphasis on investing in the customer support,
technical expertise,
and technological advancements was well thought out, and obviously more than paid off. Fleet is a demanding business, but
FASTER makes it so much easier.”
Steven Taylor, City of Greeley