Outdated Fleet Management Costs Cities Millions. Here’s How Sugar Land, TX Took Control.
If you’re still relying on spreadsheets, legacy systems, or manual logs to manage your municipal fleet—you’re not alone. But you’re likely missing out on critical cost savings, efficiency gains, and visibility.
The City of Sugar Land was in the same position—managing a large and complex fleet without the tools to do it efficiently. Then they partnered with FASTER Asset Solutions and completely transformed how they operate.
The Challenge: 550+ Assets, Scattered Data, and No Clear View
With over 550 vehicles and assets across departments like police, fire, public works, and more, Sugar Land’s fleet team was constantly fighting fires—figuratively and literally.
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Data was siloed across outdated systems and paper files
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Work orders were reactive, not planned
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Leadership had no easy way to justify spend or track asset utilization
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Time was wasted chasing down answers instead of optimizing performance
They knew they needed a better way.
The Solution: A Fleet Management System That Works With You
After evaluating multiple options, Sugar Land chose FASTER Web—a cloud-based fleet management platform designed for government agencies.
Within weeks of implementation, the city’s fleet team had:
✅ One centralized system to manage all assets, vehicles, and equipment
✅ Auto-scheduling for preventive maintenance and inspections
✅ Real-time reporting for costs, utilization, downtime, and parts
✅ Streamlined workflows for vendors, inventory, and billing
The Results: $1.5M+ Saved—and a Fleet That Runs Smarter
💬 “We’re now making proactive decisions based on real-time data,” said Shahid Ali, Fleet Administrator for the City of Sugar Land.
Since adopting FASTER:
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🕒 They recovered 100+ technician labor hours per week
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📊 Leadership gained transparency into performance and spend
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🧰 They reduced emergency repairs by catching issues early
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💰 Most notably, they documented over $1.5 million in operational savings
Also, Meet Us at TMAC This October!
Want to see what’s next for fleet transformation?
Join FASTER Asset Solutions and other top transit innovators at the 2025 Transit Mobility Alliance Conference (TMAC)—happening October 26–29 at the Hilton Phoenix Tapatio Cliffs Resort in Phoenix, AZ.
This year’s event brings together industry leaders to explore cutting-edge advancements in:
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Fleet maintenance and lifecycle optimization
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Telematics and real-time monitoring
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Mobility management and sustainability
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Data-driven decision-making
You’ll experience hands-on workshops, valuable networking, and forward-looking sessions—all in one inspiring setting.
Let’s shape the future of fleet and transit together.
See What FASTER Could Do for You
If your city is working with outdated fleet tools, it’s time to explore a better way. Talk to a Sales Expert to learn more.
Better data. Smarter operations. Real savings.