Asset Alerts Import

(This add-on cost has a one-time, perpetual license cost of $6,695 and an ongoing Upgrade & Support fee of $1,339.)

The solution is designed to import alerts into your FASTER Web system. Alerts can include diagnostic trouble codes (DTC), fault codes or issues found as a result from an inspection. Within FASTER Web you can easily sort and filter to identify alerts that warrant a critical maintenance need, providing shop floor managers the ability to receive, view and take immediate action.

These alerts can be viewed for diagnostic or historical purposes in the Assets module under the Asset Alert tab and also in the Maintenance Module under the action Service Request & Alerts. They also can be viewed in the Technician’s Workstations when a technician is logged onto a specific repair, in the My Repairs Page they can see the fault code history.

In addition, once alerts are imported into FASTER Web, your staff can manually associate a fault code to a repair type and then manually create a pending repair for it. This is done in the Maintenance module under the Service Requests & Alerts action. Once an alert is associated to a pending repair, anywhere you can view the repair, you will also be able to view the details of that alert.

Important Note: We recommend you choose a telematics vendor who can provide trouble codes with an accurate, meaningful description. The vendor should only export codes that are important enough to warrant a critical maintenance need. For example, you do not want to import the many hundreds of codes that would not warrant or justify a speedy repair action.

However, FASTER provides an Optional: Alert Filtering and Mapping Add-on that will enable you to have alerts automatically create pending repairs or service items and/or automatically send text or email custom notifications. It can also be used to aid customers who use telematics vendors who cannot provide filtered alerts or effective descriptions. It permits you to assign custom descriptions to alerts.

(Using this solution would require that your vendor can provide the alert data you desire in one of the many formats that this import can consume. For example, this solution can fetch alert data from another vendor’s APIs if that vendor has SOAP based web services or RESTful based APIs or if your vendor can provide a flat file that conforms to FASTER’s existing XML format. )

Prerequisites

  • FASTER Web 6.4.89 and up
  • View 6.4 System, Environment & Configuration Requirements
    • This documentation is accessible with FASTER Customer website credentials.
    • This is an SSIS based integration and requires you meet the Integrations Services (SSIS) Software Requirements listed in the above documentation .
  • The Vehicle Identification Number (VIN) will be the common data key between FASTER Web and the vendor’s system to identify data records belonging to an asset. For assets without a VIN, this integration requires a unique serial number as a shared key used by both systems.

Asset Alerts Import

(This add-on cost has a one-time, perpetual license cost of $6,695 and an ongoing Upgrade & Support fee of $1,339.)

The solution is designed to import alerts into your FASTER Web system. Alerts can include diagnostic trouble codes (DTC), fault codes or issues found as a result from an inspection. Within FASTER Web you can easily sort and filter to identify alerts that warrant a critical maintenance need, providing shop floor managers the ability to receive, view and take immediate action.

These alerts can be viewed for diagnostic or historical purposes in the Assets module under the Asset Alert tab and also in the Maintenance Module under the action Service Request & Alerts. They also can be viewed in the Technician’s Workstations when a technician is logged onto a specific repair, in the My Repairs Page they can see the fault code history.

In addition, once alerts are imported into FASTER Web, your staff can manually associate a fault code to a repair type and then manually create a pending repair for it. This is done in the Maintenance module under the Service Requests & Alerts action. Once an alert is associated to a pending repair, anywhere you can view the repair, you will also be able to view the details of that alert.

Important Note: We recommend you choose a telematics vendor who can provide trouble codes with an accurate, meaningful description. The vendor should only export codes that are important enough to warrant a critical maintenance need. For example, you do not want to import the many hundreds of codes that would not warrant or justify a speedy repair action.

However, FASTER provides an Optional: Alert Filtering and Mapping Add-on that will enable you to have alerts automatically create pending repairs or service items and/or automatically send text or email custom notifications. It can also be used to aid customers who use telematics vendors who cannot provide filtered alerts or effective descriptions. It permits you to assign custom descriptions to alerts.

(Using this solution would require that your vendor can provide the alert data you desire in one of the many formats that this import can consume. For example, this solution can fetch alert data from another vendor’s APIs if that vendor has SOAP based web services or RESTful based APIs or if your vendor can provide a flat file that conforms to the many formats this solution can consume.)

Prerequisites

  • FASTER Web 6.4.89 and up
  • View 6.4 System, Environment & Configuration Requirements
    • This documentation is accessible with FASTER Customer website credentials.
    • This is an SSIS based integration and requires you meet the Integrations Services (SSIS) Software Requirements listed in the above documentation .
  • The Vehicle Identification Number (VIN) will be the common data key between FASTER Web and the vendor’s system to identify data records belonging to an asset. For assets without a VIN, this integration requires a unique serial number as a shared key used by both systems.

Asset Alerts Import

(This add-on cost has a one-time, perpetual license cost of $6,695 and an ongoing Upgrade & Support fee of $1,339.)

The solution is designed to import alerts into your FASTER Web system. Alerts can include diagnostic trouble codes (DTC), fault codes or issues found as a result from an inspection. Within FASTER Web you can easily sort and filter to identify alerts that warrant a critical maintenance need, providing shop floor managers the ability to receive, view and take immediate action.

These alerts can be viewed for diagnostic or historical purposes in the Assets module under the Asset Alert tab and also in the Maintenance Module under the action Service Request & Alerts. They also can be viewed in the Technician’s Workstations when a technician is logged onto a specific repair, in the My Repairs Page they can see the fault code history.

In addition, once alerts are imported into FASTER Web, your staff can manually associate a fault code to a repair type and then manually create a pending repair for it. This is done in the Maintenance module under the Service Requests & Alerts action. Once an alert is associated to a pending repair, anywhere you can view the repair, you will also be able to view the details of that alert.

Important Note: We recommend you choose a telematics vendor who can provide trouble codes with an accurate, meaningful description. The vendor should only export codes that are important enough to warrant a critical maintenance need. For example, you do not want to import the many hundreds of codes that would not warrant or justify a speedy repair action.

However, FASTER provides an Optional: Alert Filtering and Mapping Add-on that will enable you to have alerts automatically create pending repairs or service items and/or automatically send text or email custom notifications. It can also be used to aid customers who use telematics vendors who cannot provide filtered alerts or effective descriptions. It permits you to assign custom descriptions to alerts.

(Using this solution would require that your vendor can provide the alert data you desire in one of the many formats that this import can consume. For example, this solution can fetch alert data from another vendor’s APIs if that vendor has SOAP based web services or RESTful based APIs or if your vendor can provide a flat file that conforms to the many formats this solution can consume.)

Prerequisites

  • FASTER Web 6.4.89 and up
  • View 6.4 System, Environment & Configuration Requirements
    • This documentation is accessible with FASTER Customer website credentials.
    • This is an SSIS based integration and requires you meet the Integrations Services (SSIS) Software Requirements listed in the above documentation .
  • The Vehicle Identification Number (VIN) will be the common data key between FASTER Web and the vendor’s system to identify data records belonging to an asset. For assets without a VIN, this integration requires a unique serial number as a shared key used by both systems.